​ACCESSIBILITY STATEMENT

Commitment

Ecom Clarity Partners is committed to making the content on https://www.getecomclarity.com/ accessible to all users, including people with disabilities. We strive to meet recognized accessibility standards and to remove barriers that prevent people from accessing our information and services.

 

Standards

We aim to conform to WCAG 2.1 Level AA as our accessibility target. Where full conformance has not yet been achieved, we are actively working to improve accessibility across the site.

 

Scope

This statement covers content published on https://www.getecomclarity.com/ and downloadable resources provided directly from the site (for example, PDFs). It does not cover third‑party websites or embedded content that is hosted and controlled by other organizations.

 

Current status and ongoing work

We regularly review the site and take steps to improve accessibility, including:

• Conducting periodic accessibility audits.

• Prioritizing and remediating identified issues based on user impact.

• Requiring accessibility considerations in our design and content processes.

• Working with third‑party vendors to address accessibility gaps in embedded tools or widgets.

 

Known limitations

Some older documents or third‑party content may not fully meet WCAG 2.1 AA standards. When we identify such issues we either remediate the content or provide an accessible alternative upon request.

 

How to report an accessibility issue

If you encounter an accessibility barrier on our site, please contact us at accessibility@getecomclarity.com. When reporting, please include:

• The web page URL where the issue occurred.

• A description of the problem.

• The assistive technology or browser you were using (if any).

• Your contact email if you would like a response.

We will acknowledge receipt of your message within 48 business hours and provide an estimated timeline for a response or workaround.

 

Accessibility request process

• Triage: Reports are reviewed and prioritized by severity and user impact.

• Remediation: We assign remediation tasks and track progress until resolved.

• Follow up: We notify the reporter when the issue is fixed or provide an interim solution if immediate remediation is not possible.

 

Compatibility

Our site is tested with current versions of major browsers and common assistive technologies. If you rely on a specific tool or configuration, please include that information when you report an issue so we can test and provide guidance.

 

Third‑party content

Some content on our site may be provided by third parties and may not be fully within our control. We will work with vendors to address accessibility issues where possible and provide alternatives when necessary.

 

Legal

This statement is not a guarantee that the site is fully accessible in all respects. Accessibility is an ongoing effort and we welcome feedback to help us improve.

 

Updates

We review and update this Accessibility Statement periodically. The “Last updated” date at the top reflects the most recent revision.